General

What does email verification do?
Put simply, email verification is designed to remove bad (invalid) email addresses from your lists. Invalid email addresses turn into “hard bounces” when yo...
Fri, 30 Jun, 2017 at 2:54 PM
What are hard bounces?
Hard bounces are email addresses that could not be delivered, for example due to an invalid mailbox. They are treated very seriously by most email service p...
Fri, 30 Jun, 2017 at 2:54 PM
Why should I care about hard bounces?
Most people come to us because their email service provider (ESP) has warned them about hard bounces. These are a real problem for your ESP and can get thei...
Fri, 30 Jun, 2017 at 2:55 PM
What does your verification service check exactly?
We do complete email verification including :-  Syntax – a simple check to ensure the email address conforms to common standards.  Domain – a lookup on the ...
Fri, 30 Jun, 2017 at 2:55 PM
Is this a hosted service or a software download?
A hosted service. This is the only way we can offer the unrivalled coverage and accuracy that we do. All verifications are run from our global data centres ...
Fri, 30 Jun, 2017 at 2:56 PM
How secure is my data?
Very. We take your security and confidentiality seriously. We know that your email lists are confidential and we do everything we can to make sure that they...
Fri, 30 Jun, 2017 at 2:56 PM
Where are you based?
We are based in the UK but our focus is completely global. We serve thousands of businesses in virtually every major economy in the world including USA, Bra...
Fri, 30 Jun, 2017 at 2:56 PM
How does your pricing compare with other competitors?
There are surprisingly few companies in the world that can offer email verification in volume and with a high degree of coverage. We are one of the select f...
Fri, 30 Jun, 2017 at 2:56 PM