FAQ
Default solution folder, feel free to edit or delete it.
Please take care when entering your password. If errors are made during login it may result in the loss of service for a small period.
Forgotten Pa...
Thu, 23 Jul, 2015 at 10:29 AM
If you are experiencing issues with the upload of your file, it may be due to a CSV formatting error within the file.
Please see below for some useful...
Thu, 23 Jul, 2015 at 10:30 AM
To help protect customers and ourselves from fraud or abuse, we may block your account because we have noticed some unusual activity. We know having your ...
Thu, 23 Jul, 2015 at 10:31 AM
Whilst we cannot guarantee you won't go over your bounce limit, if you only use the email addresses that are verified as OK then you will receive minima...
Thu, 23 Jul, 2015 at 10:33 AM
Our service is completely cloud based and no email verification takes place on the your infrastructure. Because of this there is no possibility of your IP a...
Thu, 23 Jul, 2015 at 10:34 AM
If you have a suggestion on how to improve or enhance our service, your input is always welcome. Please submit your suggestions through the Feature Request ...
Thu, 23 Jul, 2015 at 10:34 AM
Taking a screen capture (printing your screen)
Windows 8.1/Windows RT
Sometimes it's simpler to show someone w...
Thu, 23 Jul, 2015 at 10:35 AM
How to take a screenshot on your Mac
You can take screenshots of your whole screen or just part of it. Screenshots are saved automatically as .png files...
Thu, 23 Jul, 2015 at 10:36 AM