EmailChecker

FAQ 8

• Login Issues
• What format should my file be in?
• Access Denied
• Can you guarantee no bounce backs?
• Does your service use port 25?

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Results 7

• Catch-all Domains
• Verification Status Codes
• Verification Results Explained
• What do the different bounce reasons mean? Soft and Hard Bounces
• Deleting Results Columns

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FAQs 17

• What is a CSV file?
• Cannot find a valid email in the first 5 lines of file
• 20 uploads in 24 hours
• File Upload Issues
• Maximum amount of emails that can be uploaded at any time

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Support 3

• Processing Delays
• File Stuck at 99%
• Uploaded File with 0 Email Addresses

Payments 6

• Invoice Request
• Change Payment or Card Details
• Failed Recurring Payment
• Payment Not Accepted
• PayPal Authorisation

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Account Changes 2

• Subscription Upgrade
• Realtime API Downgrade

Technical queries 0

BATCH 11

• How does the ad hoc 'pay as you go' pricing work?
• How do I download results?
• In what format are results returned?
• Can you validate Hotmail and Yahoo in batches?
• How quickly are lists processed?

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API 13

• Can you check the most common domains e.g. Hotmail, Yahoo etc?
• What are typical response times?
• Do you have a jQuery version?
• Do I get a dashboard to view API stats?
• Do you have error correction handling?

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General 8

• What does email verification do?
• What are hard bounces?
• Why should I care about hard bounces?
• What does your verification service check exactly?
• Is this a hosted service or a software download?

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